Securus Mobile
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Developer
Securus Technologies, LLC -
Category
Communication -
Package Name
com.securus.videoclient
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Content Rating
Everyone
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Version
4.3.1..build.1.
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Updated on
2025/08/11
Reviewer Analysis
The Securus Mobile app provides a convenient and user-friendly platform for managing incarcerated connection services. With features like Video Connect, prepaid calling account management, and messaging services, it allows users to stay connected with their loved ones who are in correctional facilities. While the app offers several useful functions, there is room for improvement in terms of accessibility and availability in certain facilities.
Strengths
- Easy Setup and Management: The app allows users to create a Securus Online account, change passwords, and set up security questions for easy password reset, making it convenient to access and manage their incarcerated connection services.
- Video Connect: Users can enroll in Video Connect and schedule video sessions with incarcerated individuals from anywhere in the world, providing a convenient and secure way to communicate with their loved ones.
- Prepaid Calling Account Management: The app offers AdvanceConnect, where users can fund their accounts to receive calls from their chosen phone numbers, giving them flexibility and control over their communication options.
Weaknesses
- Limited Availability: The app's feature availability varies by facility, which may limit access to certain functions depending on the correctional facility where the incarcerated individual is located.
- Limited Text Messaging: While the app offers a text messaging feature called Text Connect, its availability is limited, which may restrict users from utilizing this form of communication.
Key Functions
- Video Connect: Enroll in and schedule video sessions with incarcerated individuals remotely from anywhere in the world, ensuring meaningful connections. 🎥
- Prepaid Calling Account Management: Manage and add funds to the AdvanceConnect account, select call subscription packages (where available), and view call details and transaction summary. 📞
- Messaging Services: Send and receive messages, attach photos, and even send digital greeting cards (eCards) using eMessaging™, providing a personal touch to the communication process. ✉️
Securus Mobile
Version 4.3.1..build.1. Updated 2025/08/11
