WhatsApp Business
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Developer
WhatsApp LLC -
Category
Communication -
Package Name
com.whatsapp.w4b
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Content Rating
Everyone
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Version
2.25.24.78
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Updated on
2025/09/06
Reviewer Analysis
WhatsApp Business is a powerful app that allows businesses to establish a presence on WhatsApp and communicate more efficiently with customers. It is highly praised for its features such as the ability to create a business profile, use messaging tools, and support landline/fixed number. However, there are some areas that could be improved, such as the limitation of restoring chat backup from WhatsApp Messenger and the need for separate phone numbers for WhatsApp Business and WhatsApp Messenger.
Strengths
1. Business profile: WhatsApp Business allows businesses to create a detailed profile with valuable information, making it easier for customers to find important details about the business.
2. Messaging tools: The app offers useful messaging tools like Away messages and Greeting messages, which enhance customer engagement and responsiveness.
3. Landline/fixed number support: With WhatsApp Business, businesses can use a landline or fixed phone number, providing a convenient way for customers to reach out and message the business.
Weaknesses
1. Restoring chat backup limitation: Once chat backup is restored from WhatsApp Messenger to WhatsApp Business, it cannot be restored back to WhatsApp Messenger. This can be inconvenient for users who wish to switch back to WhatsApp Messenger after using WhatsApp Business.
2. Need for separate phone numbers: To use both WhatsApp Business and WhatsApp Messenger on the same phone, each app requires its own unique phone number. This can be a hassle for users who prefer to have all their messages in one app.
Key Functions
1. Business profile: Create a profile with information like website, location, and contact details to help customers find valuable information about the business. π
2. Messaging tools: Utilize Away messages to indicate availability and Greeting messages to send introductory messages to customers. π¬
3. Landline/fixed number support: Use a landline or fixed phone number for WhatsApp Business, allowing customers to message the business directly. π
WhatsApp Business
Version 2.25.24.78 Updated 2025/09/06
